Contact Center Outsourcing

KellyConnect® delivers Contact Center Outsourcing with the best talent management in the business. From onboarding to training to high-touch account management, there's a reason we maintain 90% Customer Satisfaction levels. Offering At Home Agent solutions since 2010, partnership with KellyConnect is the secret you need to know.

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Best-fit contact center solutions

KellyConnect leverages best-in-class cloud technology to empower your contact center to succeed. With a decade of Work At Home Agent (WAHA) experience, our virtual and on-site teams offer maximum scalability and speed of implementation, with no limit on the total number of agents.  From initial recruitment and behavioral analysis, through ultimately delighting your customers, KellyConnect drives operational efficiencies, cost-effectiveness, contact center quality, and most importantly, curates a superior experience for each customer engagement.

Key customer benefits

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Your competitors know what your customers want – do you?

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Are you generating loyalty?

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Case: Creating a Hybrid Help Desk for a Leading Energy Company

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Why Kelly
40+ million contacts handled annually
7,500+ virtual and on-site agents working
93% satisfaction rating

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It’s time for an upgrade.

Things move pretty fast in your world. We’re here to help you keep up with elevated talent strategies and the market’s best talent. Let’s figure out what’s next together.

Contact us at 800.Kelly.01 and one of our agents will administer your request. Or, if you’d prefer, fill out the form to submit an email.

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