Call center optimization.
Centered around YOU.

Get contact center solutions built around your team's unique needs. From staffing to managed solutions and outsourcing, KellyConnect delivers the tools and insights you need to move the needle for your operations.

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Did you miss our recent event?

You can still watch this on-demand webinar, The Future of Contact Centers: 3 Key Steps Leaders Need to Take Now. Brad Cleveland, founding partner & former CEO of ICMI joins KellyConnect industry experts Jeff Christofis and Jane Livermore for a robust discussion about the future of contact centers and pitfalls to avoid. 

View Webinar

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Meaningful improvement starts here.

KellyConnect makes it easy to gauge your team's workforce management and tech practices to uncover opportunities for improvement. 

Take the free 5-8 minute assessment for a collective look at performance.

Take Free Assessment

Your custom contact center solution awaits

Need agents? Want help optimizing your current team? Or, need to outsource part or all of your call center? KellyConnect has your back. 

Drawing from our full spectrum of available contact center solutions, KellyConnect helps call centers overcome their most pressing challenges. By providing tailored solutions that fit each team's needs, our contact center professionals help managers achieve the results they desire. 



Staffing, managed services, or outsourcing









Managed Services



Whether you need two or 2,000 agents, KellyConnect puts 75+ years of staffing expertise in your corner. Available as a standalone service, or combined with any of our managed services.


Get expert help in the areas your call center needs it most. Our managed services modules are built around your existing team, all while you stay in full control.

  Let KellyConnect deliver the agents you need and the flexibility you deserve with full outsource services to get the best of staffing and our managed services.
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Partner with a contact center leader.

For over a decade, we’ve leveraged a unique at-home agent model, pioneering home-based contact center delivery. Top-ranking Fortune 500 and fast-growing organizations alike choose—and continue to partner with—KellyConnect to drive operational efficiencies, cost effectiveness, and a superior customer experience for:

  • Customer Service
  • Consumer Product Support
  • HR & Employee Benefits
  • Lifesciences
  • Manufacturing
  • Finance
  • Help/IT Service Desk

Let's connect

Your team is unique, and your optimization experience should be, too. We're here to help you deliver memorable customer interactions while efficiently conquering market challenges and crushing KPIs. Click to reach out to a KellyConnect call center professional or call 800.Kelly.01.