Born from staffing.
Evolved from the gap.

Kelly sparked the industry that forever changed the world of work. Putting 75 years of staffing expertise and extensive call center industry insight to work, KellyConnect uniquely delivers the skilled agents call centers need to create the experiences their customers demand.

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Staffing solutions for local, national, or international sourcing

For more than a decade, KellyConnect has provided innovative workforce staffing solutions and highly skilled office professionals to hundreds of call centers worldwide—from small and mid-sized businesses across the U.S., to Fortune 500 corporations. KellyConnect puts the best of Kelly staffing to work for your team through hyper-focused call center insight, whether you need ten agents or ten thousand.

A remote agent trailblazer, we’re a trusted leader in staffing work-at-home agents (WAHA) and onsite agents alike. And no matter where your agents sit, KellyConnect provides unmatched transparency every step of the way, a key reason 95% of our clients have been with us for a decade (or more!). 

Unsure which is for you? We’ll help you find the right solution for your organization’s needs and guide you every step of the way.  

Better agents means better experiences

Your call center is unique, and so is the way you help customers. That means you need agents who fit your culture and values to deliver high-quality, on-brand experiences. But when your team is focused on filling agent positions, your attention moves away from serving your customers.

That's where KellyConnect comes in. 

KellyConnect's decades-long experience sourcing and placing talent takes the guesswork out of finding agents who fit your team. Our proprietary agent profiling methods dive deeper to ensure perfect fit, and comprehensive onboarding methods ensure agent speed-to-competency and longevity in your organization. That means happier customers and a fully-staffed team. 

Let's connect

Quality customer interactions are at the heart of what we do. Let KellyConnect help you find opportunities of improvement for your team. Reach out to start the conversation.