Kelly helps retailer tap into overlooked talent pool to get production back on track.

The Company
A large retail distributor of home décor and furniture operating more than 225 stores in the U.S.
The Challenge
Attract and retain talent in a saturated market while offering mid-range pay rates.
The Solution
Kelly presented an opportunity to access untapped talent leveraging its Kelly 33 program.
The Result
With 200 workers placed in 6 months, production levels recovered. Staff retention improved.
Opening doors and getting warehouse production back on track.
When a large-and-growing American home goods distributor began to feel the financial effects of their staffing challenges, they sought support from multiple staffing firms to fill vacancies quickly. However, within their large, saturated market, the client’s middle-of-the-road pay rates failed to attract and retain enough reliable workers to meet production goals heading into the busy holiday season.
Kelly saw an opportunity to help the retailer deepen its talent pool by adjusting its criminal history constraint to welcome applicants with non-violent, non-relevant offences through its Kelly 33 program. By connecting hiring managers with undiscovered, eager-to-work talent looking for a second chance, Kelly’s approach presented the client with a golden opportunity to staff up, improve retention, and drive profitability.
The newapproach broke barriers for community members and the client alike. Quickly hiring 200 hardworking individuals, nearly half remained on assignment after six months, with 4% converting to fulltime employees. The client selected Kelly as its primary staffing partner and continues to meet production goals while providing opportunities for formerly overlooked community members.
Need a staffing partner that can help you uncover new opportunities?
Contact Kelly or learn more about the Kelly 33 program.
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